One of the features of Uruguay WhatsApp Number Database Business Api is a 24-hour window. You can communicate with clients unlimitedly within 24 hours from the moment of initiating the correspondence. Outside the 24-hour window, you can only send HSM templates. You can also write first and send mailings only with their help.
What are HSM templates?
An HSM template is a pre-written standard message, the text of which must be agreed upon with Facebook. The template can consist of text, quick response buttons, and variable values. You can also add titles, add pictures, files.
Advantages of HSM templates
Safe sending and outgoing messages. You can be sure that your Uruguay WhatsApp Number Database number will not be blocked for suspicious activity.
Speed. HSM templates delivery speed is 1-3 seconds. If you use an unofficial connection, the message may arrive with a delay of 1 to 10 minutes.
Personalization. Templates can contain Uruguay WhatsApp Number Database variables that you can write for each client individually.
Buttons, pictures, videos and files in the template. Quick reply buttons can be used when sending out emails or to automate business processes in the company.
Ease of use. No need to re-write a message each time, the Pact personal account has a convenient selection of the desired template.
What templates can be agreed upon?
Service messages (notifications about the order status, reminders about an upcoming event, notifications about the application status, etc.)
Questionnaire
Feedback collection (quality assessment)
Discounts, promotions, special offers
What is the price of a template message?
The company can initiate correspondence only with a template message, the cost of which is
Payment is charged only for delivered messages. The price for one message for SMS services is on average 2-2.5 rubles and has a limit on the number of symbols, in a template message the number of symbols can be up to 1020. It turns out much more profitable. Plus you can continue communicating with the client, answer his questions and close for a purchase.
After the client has responded to your message within 24 hours, you can communicate with the client for free.
If the client writes to you first - the cost is 3.9₽
What are variable values in a template?
A template message consists of text and variables. Variables can contain any text. It is enough to agree on a template with variables once and use it in different messages and mailings. Variables are needed so that you do not have to agree on a new template for a new mailing each time.