Speech analytics. The cost of connecting call transcription is 399 ₽ per month. The service is paid for separately and is part of the PBX tariff, the prices for which vary from 99 to 299 ₽ per month. Conclusion Call transcription services are an important element for efficient call center operation. obtain detailed data on clients, reduce costs for manual call verification, and optimize the capabilities of voice assistants and chatbots.
For simple tasks, it is enough to decode speech from pre-recorded audio files, process background noise, and search for keywords from call archives. But if a business works with a large client base and many third-party business services, it is better to choose solutions with speech norway whatsapp data analytics, streaming speech transcription, as well as their own API and SDK. Do you also want to write an article for Yagla readers? If you have something to tell about marketing, analytics, business, management, career for beginners, marketers and entrepreneurs.
Then start a blog on Yagla right now and write articles. It's free and easy Tags: call transcription , call transcription , Call Transcription API , call center optimization , sales manager analysis Stanislav Romanov 2167 1 Share the article Read more articles on this topic How the right SEO technical task gave 50,000 clicks on non-branded queriesArticle Just one technical task helped the online store to get an increase of 50 thousand transitions from search engines for non-branded queries.