Existing customers are a largely untapped source of revenue for many businesses. By taking the time to develop relationships with existing customers and offering exclusive deals and discounts, businesses can tap into a new revenue stream without having to invest in acquiring new customers, while also improving retention.
“Acquiring a new customer is 5 to 25 times more expensive vietnamese offer than retaining an existing one” – Amy Gallow,Harvard Business Review. It’s also worth noting thatincreasing customer retention by just 5% increases profits anywhere from25% a 95%.
As the cost of customer acquisition increases, businesses must invest more time and effort into their current customers. This can be done by providing additional value, offering loyalty programs, personalizing customer experiences, and offering discounts and rewards. This will ensure that customers remain engaged throughout their lifecycle.
Growing in the market is not easy, but with the right strategies and partnerships, it can be done in a predictable and reliable way. If you would like to learn more about how MVF can help you grow your sales pipeline, explore new markets, and improve your sales processes, feel free to request a briefchamada introdutória.